Shipping policy
Last updated: December 03, 2025
⏳ 1. Processing Time
All Chiply3D orders are processed within 1–3 business days. During holidays or high-volume periods, processing may take an additional 1–2 business days.
Custom or wholesale orders may require more time. If we expect delays, we will notify you by email.
📬 2. U.S. Shipping Times
Once shipped, most U.S. orders arrive within:
- 📬 USPS First-Class: 3–7 business days
- 🚀 USPS Priority Mail: 2–4 business days
Times may vary based on location and USPS service in your area.
🌍 3. International Shipping
We ship worldwide. Estimated delivery times:
- ✈️ Standard International: 7–21 business days
- ⚡ Expedited International: 5–10 business days
Customs fees, import taxes, and VAT are the customer's responsibility and vary by country.
🔎 4. Order Tracking
Once your order ships, you will receive an email with your tracking number. Track your package anytime at:
🚫 5. Shipping Delays
We are not responsible for delays caused by:
- Carrier delays (USPS, UPS, etc.)
- Weather or natural events
- Incorrect or incomplete shipping addresses
If your package is marked “delivered” but not received, please contact USPS first.
🏠 6. Wrong Address Policy
Please verify your address before placing your order. If you made a mistake, contact us within 12 hours.
Once the order ships, we cannot change the address or refund packages delivered to the address entered at checkout.
📭 7. Lost, Stolen, or Damaged Packages
If your package is lost or arrives damaged:
- Open a claim directly with USPS.
- Email us with your order number and photos (if damaged).
We will review the case and assist however possible.
💲 8. Shipping Rates
Shipping costs are calculated at checkout based on your location, weight, and method selected.
From time to time, Chiply3D may offer free shipping promotions.
📩 9. Contact Us
For shipping questions, email us anytime: